1. Introduction
ARZO uses cookies and similar technologies to operate this website, improve performance, understand how it is used and, where you have consented, to support marketing. This Cookie Policy explains what cookies are, which ones we use, why we use them, and how you can manage your choices.
This policy should be read alongside our Privacy Policy. The use of your personal data collected through cookies is governed by that policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device across pages or visits, remember your preferences, and understand how you interact with the site.
Similar technologies include:
- Local storage / localStorage: browser storage for saving data (e.g. your draft talent application form).
- Session storage: browser storage that is cleared when you close the tab.
- Pixel tags / tracking pixels: tiny invisible images loaded from a third-party server to register a page view or event.
3. Categories of Cookies We Use
We use 4 categories of cookies. Essential cookies cannot be turned off. The remaining categories require your explicit consent before they are enabled.
A. Essential Cookies
Always ActiveRequired for website security, form submissions, admin sessions, and storing your cookie preferences. These cannot be disabled.
B. Analytics Cookies
Consent RequiredHelp us understand how visitors use the website, which pages perform best, and how booking or talent application flows can be improved. Tools may include Google Analytics, Vercel Analytics, and Microsoft Clarity.
C. Marketing Cookies
Consent RequiredHelp us measure advertising campaigns and show relevant ads on platforms such as Google, Meta, TikTok, or LinkedIn. These are only enabled if you choose to allow them.
D. Preference Cookies
Consent RequiredRemember choices such as language, region, and display preferences so the website can present a more consistent experience on repeat visits.
4. Cookies in Detail
| Cookie / Item | Category | Duration | Purpose |
|---|---|---|---|
| arzo_cookie_consent | Essential Cookies | 180 days | Stores visitor cookie consent preferences as a versioned JSON object. Never contains personal data. |
| admin-session | Essential Cookies | 1 hour | Admin login session authentication token. Set only when an admin logs into the admin panel. Never set for public users. |
| arzo-application-draft (localStorage) | Essential Cookies | Until cleared | Auto-saves talent application form progress in browser storage. Text fields only, no uploaded files. Cleared on submission. |
| _ga | Analytics Cookies | 2 years | Distinguishes unique visitors and measures website usage. |
| _ga_* | Analytics Cookies | 2 years | Stores session state for Google Analytics 4. |
| _gid | Analytics Cookies | 24 hours | Distinguishes users within a 24-hour session. |
| _clck / _clsk | Analytics Cookies | 1 year / session | Session recording and heatmap analysis. |
| _fbp / _fbc | Marketing Cookies | 90 days | Facebook and Instagram ad conversion tracking. |
| ttclid / _ttp | Marketing Cookies | 1 year | TikTok ad campaign conversion tracking. |
| li_sugr / bcookie / lidc | Marketing Cookies | Various | LinkedIn Insight Tag campaign effectiveness measurement. |
| hubspotutk | Marketing Cookies | 13 months | Identifies a visitor's browser to HubSpot and links it to their contact record once they submit a form. |
| __hstc | Marketing Cookies | 13 months | Main HubSpot analytics cookie: first visit, last visit and session count. |
| __hssc | Marketing Cookies | 30 minutes | Tracks the current HubSpot session. |
| __hssrc | Marketing Cookies | Session | Detects whether the visitor restarted their browser. |
Tools listed above are activated only when the relevant environment variables are set. If a tool is not configured, its cookies will not appear on this website.
5. Third-Party Services
Some cookies are set by third-party services we use. These services have their own privacy and cookie policies:
- Google Analytics 4Analytics Cookies
Aggregate website usage statistics: page views, sessions, user flows.
Tag management container. May include analytics and marketing tags depending on configuration.
Facebook and Instagram ad conversion measurement and retargeting.
Session recordings and heatmaps to improve user experience.
LinkedIn ad campaign performance measurement.
TikTok ad campaign tracking and conversion measurement.
- Vercel AnalyticsAnalytics Cookies
Aggregate anonymised page performance data. Provided natively by Vercel hosting.
Customer relationship management. Links a visitor's browsing to their enquiry so we can follow up in context.
ARZO does not control these third-party cookies. If you wish to opt out directly, visit the privacy settings of each platform.
6. Managing Your Cookie Preferences
You have several ways to manage your cookie choices:
- Cookie banner: on your first visit, choose Accept All, Reject Non-Essential, or Manage Preferences.
- Cookie Settings (footer): click the “Cookie Settings” link in the website footer at any time to review or change your choices.
- Browser settings: most browsers let you block or delete all cookies. Note that blocking essential cookies may prevent the website from functioning correctly.
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Settings → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions
When you withdraw or change your consent, we update your stored preferences and delete known first-party tracking cookies where technically possible. Third-party cookies on external domains are outside our control; visiting those platforms' privacy settings is the most effective way to clear them.
7. Do Not Track
Some browsers send a “Do Not Track” (DNT) signal. We do not currently alter our data collection practices in response to DNT signals, as there is no universally accepted standard for how websites should respond. You can use the cookie preferences above to control tracking explicitly.
8. Updates to This Policy
We may update this Cookie Policy when we add or change the technologies we use. The “last updated” date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.
9. Contact
For questions about this Cookie Policy or how we handle your data:
ARZO Talent & Event Management, Privacy Team
Doha, Qatar
